Booking Terms and Conditions

1.- MINIMUM STAY AND ACCOMMODATION BOARD

 

The minimum stay is between 2 and 4 nights depending on the season.
The basic accommodation regime is with breakfast which is already included in the prices shown on this website
For other accommodation arrangements (half or full board) please ask.

 

2.- DISCOUNTS

 

DISCOUNT for stays of more than 3 nights.
ADDICIONAL DISCOUNT for stays of more than 7 nights.

 

3.- PAYMENTS

 

The payment of the amount is under prepaid modality: 50% when making the reservation (bank transfer or payment platform) and 50% at the establishment upon arrival in cash or by credit card (American Express not accepted).

 

4.- CANCELLATIONS

 

The cancellation of the reservation with refund of the total amount paid may be made up to 2 days after the completion of the reservation.
If the cancellation occurs after 2 days of the date of completion of the reservation, the establishment will charge as cancellation fees the 50% of the amount already paid.
In case of No Show guests on the day of the beginning of the contract, the reservation will be considered canceled for all purposes and the corresponding charge will be made.

 

More details GENERAL CONDITIONS

 

1.1. The fact of requesting a reservation implies the obligation on the part of the user to authorize the charge of the stipulated deposit on the credit card that he/she provides.

1.2. The price of the reservation includes exclusively the reserved service (only accommodation, accommodation and breakfast, etc). No optional extra or any other service that is not expressly contracted through the system established on the website is included. VISITS ARE NOT ALLOWED.

1.3. The prices of the reservation include the IGIC taxes unless they are expressly excluded.

1.4. As a regular norm and unless otherwise agreed, check-in can be done from 14:00 on the day of arrival and check-out until 12:00 on the day of departure, at which time they should be free.
Reservations will be guaranteed until 18:00 on the day of arrival and you should contact the person in charge of the establishment as soon in advance as possible if your arrival will be after that time.

1.5. Payments can be made by credit / debit card accepted at the establishment (NO AMEX) and / or cash by legal tender in Euros.

1.6. Payment will be made 50% of the total upon formalizing the reservation and 50% upon arrival.

 

APPLICABLE LEGISLATION

 

The relations between the establishment and the users will be governed by Spanish legislation.

 

JURISDICTION

 

Any disputes between the parties arising from the contractual relationship shall be subject to the exclusive jurisdiction of the courts of the city of Las Palmas de Gran Canaria (Spain) , expressly waiving any other jurisdiction that may correspond to them.

 
 

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